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At Sumitomo we pride ourselves on our ability to adopt new developments in the business world that can provide a real commercial edge for us and our customers. Few developments have affected business more than e-commerce. And we were there from the start.

For the past 10 years we have pioneered the use of e-commerce in our global trading activities. What is more, we have not simply jumped on the bandwagon, we have led the way - using the latest technology to enable us to help customers and suppliers to become more efficient and to cultivate new markets. All the information that we gather about our customers and suppliers is held on a centralised database, which is constantly updated. This enables us to provide a highly accurate and constant steam of up-to-the-minute information about thousands of businesses on a global basis.

By using Virtual Private Networks we have been able to develop new business concepts - such as Supply Chain Management. It is just one example how we have been able to harness the power of e-commerce to help customers manage their business, speed up the flow of information and their ability to make both strategic and tactical management decisions. It enables managers to work more effectively and allows many decisions to be made remotely - by electronic systems, which can make complex calculations on their own.

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